Privacy Policy Content
1) Who we are
This Privacy Policy explains how KikStart Marketing (“we”, “us”, “our”) collects, uses, and shares information when you use our websites, applications, and other products or services (collectively, the “Services”).
2) Scope & key definitions
This policy applies to information we handle when you use the Services, contact us, or otherwise interact with us. It does not apply to information handled by third parties that we do not control, such as payment processors or social platforms (see Third-party links & services).
3) Information we collect
3.1 Information you provide
- Account information (e.g., name, email, username, password).
- Profile details you choose to provide (e.g., company, preferences).
- Support communications (e.g., messages you send to customer support).
- User content (e.g., files, text, images, or other inputs you submit through the Services, if applicable).
- Transaction information (e.g., subscription tier, purchase history, billing status). Payment details are typically processed by third-party providers; we usually receive limited information (e.g., last 4 digits, expiration month/year, billing ZIP, payment token, status).
3.2 Information collected automatically
- Device and usage data (e.g., IP address, device identifiers, browser type, operating system, app version, language, pages/screens viewed, actions taken, timestamps, referring URLs).
- Log data (e.g., server logs, diagnostic logs, crash reports).
- Approximate location (e.g., inferred from IP address).
- Performance data (e.g., load times, errors, reliability metrics).
3.3 Information from third parties
- Analytics providers (e.g., aggregated usage insights; event/attribution data).
- Authentication providers (e.g., Google/Apple sign-in: basic profile and identifiers based on your settings).
- Payment providers (e.g., confirmation and subscription status).
- Advertising partners (if you run ads): ad performance and attribution signals, subject to your configuration.
4) Sources of information
We collect personal information from the following categories of sources:
- Directly from you when you create an account, submit forms, make purchases, or contact us.
- Automatically from your device when you use the Services.
- Service providers that help us operate the Services (hosting, analytics, payments, customer support).
- Business partners where you have directed an integration or where a partner provides access to the Services.
5) How we use information
We use information for purposes such as:
- Providing, maintaining, and improving the Services.
- Creating and managing accounts and user authentication.
- Processing transactions and subscriptions.
- Sending service-related communications (e.g., confirmations, security notices, policy updates).
- Providing customer support and responding to requests.
- Monitoring, preventing, and detecting fraud, abuse, or security incidents.
- Analyzing usage trends and measuring marketing performance.
- Personalizing content and improving feature relevance (where applicable).
- Complying with legal obligations and enforcing our terms.
6) How we share information
We may share information in these situations:
- Service providers: vendors who help operate our Services (hosting, analytics, email, payment processing, support tools).
- Legal and safety: if required by law or to protect the rights, property, and safety of users, the public, or our Services.
- Business transfers: in connection with negotiations or completion of a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
- With your direction: when you ask us to share, connect, or integrate with a third-party service.
- Aggregated / de-identified: we may share data that is aggregated or de-identified, where permitted by law.
7) Selling / sharing (CCPA/CPRA)
Default boilerplate position: We do not sell personal information for money. We may “share” certain identifiers and internet activity information (e.g., cookie IDs, device IDs, page views) with analytics and advertising partners if you enable advertising cookies or tracking.
8) Cookies, analytics & ads
We may use cookies, SDKs, pixels, local storage, and similar technologies to (a) operate the Services, (b) remember preferences, (c) understand usage, and (d) measure marketing performance.
8.1 Analytics
Analytics tools help us understand how the Services are used (e.g., which pages are visited, which features are used, and performance metrics). Depending on configuration, analytics may collect identifiers and usage events.
8.2 Advertising & attribution (optional)
If we run advertising, we may use tools that help measure ad performance and conversions. These tools may use cookies or device identifiers. Where required, we provide opt-out mechanisms (see Your privacy choices & rights).
9) Data retention
We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or legal obligations).
- Account data: typically retained while your account is active.
- Support records: retained for a reasonable period to handle requests and improve support quality.
- Logs/analytics: retained for a limited time, then aggregated or deleted (subject to provider settings).
10) Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no system is 100% secure, and we cannot guarantee absolute security.
11) California privacy notice (CCPA/CPRA)
This section supplements the rest of the policy and applies to California residents. It describes categories of personal information we collect, purposes of use, and your rights.
11.1 Categories of personal information we collect (last 12 months)
- Identifiers (e.g., name, email, IP address, online identifiers).
- Personal information categories listed in Cal. Civ. Code § 1798.80(e) (e.g., billing address, payment-related metadata).
- Internet or other electronic network activity (e.g., browsing/usage data, interactions, device info).
- Geolocation data (approximate location from IP; precise location only if you enable it, if applicable).
- Commercial information (e.g., subscription tier, purchase history).
- Inferences (e.g., preferences inferred from usage to improve the Services, where applicable).
11.2 Purposes for collection/use
- Operate, maintain, and improve the Services
- Provide customer support
- Process payments and subscriptions
- Security, fraud prevention, and debugging
- Analytics and performance measurement
- Marketing and advertising measurement (if enabled)
- Legal compliance
11.3 Categories of third parties we disclose information to
- Service providers (hosting, support tools, analytics, payment processors)
- Advertising and marketing partners (if applicable)
- Professional advisors (legal, accounting) where necessary
- Authorities/law enforcement when required by law
11.4 Sale or sharing of personal information
We do not sell personal information for money. We may “share” certain information (e.g., cookie/device identifiers and usage events) for cross-context behavioral advertising if you enable advertising cookies or if our configuration uses such features.
You can opt out via the mechanisms described in Your privacy choices & rights.
12) Sensitive personal information (CPRA)
“Sensitive personal information” under California law can include precise geolocation, government identifiers, account log-in details, and other sensitive categories. We generally use sensitive personal information only as needed to provide the Services, secure accounts, prevent fraud, and comply with law.
13) Your privacy choices & rights
13.1 General choices
- Account settings: you can update certain details in your account profile (if available).
- Emails: you can opt out of marketing emails via the unsubscribe link. Service/transactional emails may still be sent.
- Cookies: you can manage cookies through your browser or any consent tool we provide.
13.2 California rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Right to Know/Access: request details about the personal information we collected, used, disclosed, sold, or shared.
- Right to Delete: request deletion of personal information, subject to exceptions.
- Right to Correct: request correction of inaccurate personal information.
- Right to Opt Out of Sale/Sharing: direct us not to sell or share personal information.
- Right to Limit Use/Disclosure of Sensitive Personal Information: where applicable.
- Right to Non-Discrimination: you won’t be discriminated against for exercising your rights.
To submit a privacy request, contact us at growth@kikstartmarketing.com. Include your name, the email associated with your account (if any), and the request type (access, delete, correct, opt-out).
14) Authorized agents (California)
California residents may use an authorized agent to submit requests on their behalf. We may require proof that the agent is authorized and may ask the consumer to verify their identity directly with us.
15) Verification & response timing
To protect your information, we take steps to verify your identity before completing certain requests. Verification may require confirming access to an email address, logging into an account, or providing additional information. We respond within the time required by applicable law and may extend the time where permitted.
16) Children’s privacy
Our Services are not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us so we can delete it.
17) International transfers
If you access the Services from outside your country, your information may be transferred to and processed in countries where we or our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.
18) Third-party links & services
The Services may contain links to third-party websites or services. Your interactions with those third parties are governed by their own policies, not ours. We are not responsible for the privacy practices of third parties.
19) Changes to this policy
We may update this policy from time to time. If we make material changes, we will provide notice as required by law. The “Last updated” date above indicates when this policy was most recently revised.
20) Contact us
If you have questions about this Privacy Policy, contact:
- Email: growth@kikstartmarketing.com
- Company: KikStart Marketing, Inc.